Frequently Asked Questions
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No. You can book directly through the website without a referral from your GP or another health professional.
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Book a 60-minute Initial Medical Appointment if:
You have not seen Dr Kate before
You are seeking help with a substantially new concern
You have several connected health concerns
You are unsure how much time you need
The 30-minute Follow-up Medical Appointment is for existing patients reviewing an issue or treatment plan previously assessed by Dr Kate.
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Dr Kate’s areas of expertise include:
Preventive health and longevity
Lifestyle medicine
Perimenopause and menopause
Medical weight management
Hypermobility spectrum assessment
You do not need to decide which category you belong in. Tell us what you would most like help with when completing your booking information.
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Yes. All appointments are conducted by secure video telehealth and are available Australia-wide.
You will need a suitable device, reliable internet connection and a private location where you can speak openly.
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Many concerns can be assessed and managed effectively by telehealth. However, telehealth does have limitations.
An in-person examination, physical assessment, pathology, imaging or review by another healthcare professional may be recommended when required for safe or accurate care.
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No. This is a private telehealth service and Medicare rebates are not available.
The fees are:
Initial Medical Appointment—60 minutes: $320
Follow-up Medical Appointment—30 minutes: $160
Payment is required at the time of booking.
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No. This is a focused, specialist-interest medical service and does not replace your usual GP.
Your GP remains responsible for acute illness, routine general practice, preventive screening, care outside the scope of this service and overall coordination of your healthcare.
Dr Kate may recommend that you discuss a concern with your GP or involve another medical or allied health professional.
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Medication may be prescribed when it is clinically appropriate, safe and within the scope of the service.
A particular prescription is never guaranteed. Prescribing decisions can only be made following an appropriate medical assessment and may sometimes require further information, investigation or in-person care.
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Menopause hormone therapy and other treatment options can be discussed as part of a perimenopause or menopause assessment.
Whether hormone therapy is appropriate depends on your symptoms, medical history, individual risk factors, preferences and clinical circumstances.
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Yes. Dr Kate is happy to see men for a preventative health or weight management consult.
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Medical treatment for weight management, including GLP-1 therapies, can be considered where clinically appropriate.
Assessment considers more than weight alone and may include metabolic health, previous treatment, medical history, nutrition, body composition, muscle, bone and physical function.
Booking an appointment does not guarantee that medication will be prescribed.
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Supplements may be recommended where there is an appropriate clinical indication, a reasonable evidence base and an acceptable balance of likely benefit, risk and cost.
Supplements are not automatically included in every treatment plan.
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You do not need to arrange extensive testing before booking.
Please upload any relevant existing results or reports. Dr Kate will recommend further pathology, imaging, body-composition assessment or other investigations when they answer a useful clinical question or are likely to influence your care.
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Yes. Please upload the most relevant results and reports at least three business days before your appointment.
Very extensive records, reports received late or requests for detailed written reports may require additional review time or another appointment.
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You will receive clear recommendations and next steps relevant to your assessment.
Depending on your needs, this may include treatment, prescriptions, lifestyle recommendations, physical therapies, supplements, investigations, monitoring, educational resources, referrals or follow-up.
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Your appointment fee does not include external services such as:
Medication
Pathology
Imaging
Bone-density or body-composition assessment
Allied health treatment
Specialist consultations
Other external investigations
These services are arranged and charged separately by the relevant provider. Costs and eligibility for external rebates may vary.
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Administrative questions can be directed to the practice.
New symptoms, treatment decisions, detailed clinical questions and medication changes generally require an appointment so they can be assessed safely and documented appropriately.
Email is not suitable for urgent medical concerns.
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This service does not provide emergency or urgent care.
If you are seriously unwell, experiencing a medical emergency or need urgent assessment, call emergency services or attend an appropriate local medical service.
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If you are a new patient and believe your concern falls within Dr Kate’s areas of care, book a 60-minute Initial Medical Appointment and describe what you would most like help with.